Technical Support

View the latest technical support information for eTutoring.org.

Contact Information

Submit Support Ticket
E-mail Support
Phone Call Support: Local: 860-832-3887 Toll free: 1-866-GO-CTDLC
Fax Fax Support: 860-666-5828

Hours of Operation

Mon-Thurs: 8AM-10PM EST
Fri: 8AM-8PM EST
Sat: 8AM-5PM EST
Sun: 10AM-8PM EST

We have compiled information to help you navigate through the eTutoring website.

Current Version: 3.2

Alerts View All Alerts 11/12/08 - Firefox 3.0 released, but not yet supported on CTDLC applications 10/23/08 - eTutoring Alert - issues with Flash Player 10 upgrade and eChat	Current Issues View All Issues Technical issues regarding Safari 3 Public Beta - All Spam/Junk email filters may prevent users from receiving critical information - All Having trouble uploading files within eTutoring? - All
FAQs View All FAQs How do I open DOCX files, or other Office 2007 format files? How do I clear cache and cookies in the Safari browser? Opening attachments How do I clear my browsers cache, cookies, temporary files, and history? How to adjust browser text size	Calendar There are no current Events.
Tutorials View All Tutorials Downloading and Installing Java Opening a Technical Support request ticket Opening a Technical Support request ticket: Part 2 Creating a new Technical Support ticketing system account	Resources View All Resources Browser Check Technical Glossary
Downloads View All Downloads Microsoft Compatibility Pack for Office 2007 File Formats Firefox 2.0 (Windows OS) Firefox 2.0 (Mac OS X) Adobe Shockwave Player Adobe Flash Player	Links Outage Log Report
System Requirements eTutoring.org strives to maintain the highest level of availablility to all potential students, tutors and/or administrators. To that end, we have made every attempt to produce a system that can be used by any and all. In order to use this system, you will need to have the following: Internet Explorer 6 or 7 OR Firefox 1.x or 2.x JavaScript Enabled Cookies Enabled All Pop-up Blockers disabled or turned off Requirements for Live Chat Internet Explorer 6 or 7 OR Firefox 1.x or 2.x For Internet Explorer and Firefox you will need the Flash Plug-in If you are using a Mac with an iSight camera or built-in camera, please see http://www.adobe.com/go/9d28dc8